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Stormfiber Promises Full Internet Restoration by Monday After Weeklong Disruption
After days of slow internet across Pakistan, Stormfiber says full restoration will be completed by Monday night. The outage was linked to multiple submarine cable faults, including one in the Red Sea.
MH
by Muhammad Hashir
2025-10-24
Stormfiber Promises Full Internet Restoration by Monday After Weeklong Disruption

Internet service provider Stormfiber announced on Friday that its network will be fully restored by Monday night following widespread disruptions that affected users across Pakistan over the past week.

The company confirmed that the issue was caused by multiple submarine cable faults — including a recent cut in the PEACE cable near Sudan — which led to reduced bandwidth and slower browsing speeds nationwide.

In a statement, Stormfiber said it expects to “fully recover the lost capacity within 72 hours (by 11:59pm on Monday, 27 October 2025).” The company noted that it had already restored more than 60% of affected capacity by acquiring additional bandwidth on alternate routes through the UAE, Oman, and Hong Kong.

“We are continuing to add more capacity and reroute traffic to improve peak-time performance,” the statement read, adding that customers would see noticeable improvements before complete restoration.

Stormfiber further stated that its technical teams were “working round the clock with international partners to restore full performance and resilience.”

The outage, which began around October 20, led to severe service degradation and slow speeds for many users. Although the IT Minister, Shaza Fatima Khawaja, initially attributed the issue to a global Amazon Web Services (AWS) outage, internet users and providers later reported that submarine cable damage was the primary cause.

According to Stormfiber, several major regional cables — including IMEWE and SEA-ME-WE4 — have experienced disruptions in recent months. Pakistan’s internet connectivity relies on undersea cable systems operated by PTCL, Cybernet, and TransWorld Associates. These include AAE-1 (Africa-Asia-Europe), SMW4 (South-East Asia-Middle East-Western Europe), and IMEWE (India-Middle East-Western Europe).

To minimize the impact on users, Cybernet, Stormfiber’s parent company, said its network operations team had procured alternate submarine capacity, including on the PEACE cable. However, that cable also suffered damage in the Red Sea on October 20, worsening the congestion and slow speeds during peak hours.

Frequent disruptions due to submarine cable faults have long plagued Pakistan’s internet infrastructure, highlighting the need for diversified connectivity routes and greater investment in network resilience.
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